Returns & Refunds
Refund Policy
At MGA Liquor, we strive to ensure our customers are completely satisfied with their purchases. However, if you find yourself needing to request a refund, please review our policy below:
1. Refund Eligibility
- Time Frame: Refunds will not be given after 45 days from the date of your order.
- Condition of Products: To be eligible for a refund, items must be unused and in the same condition that you received them. They must also be in the original packaging.
2. Process for Requesting a Refund
If you wish to request a refund within the eligible time frame, please follow these steps:
- Contact Us: Reach out to our customer service team via email at info@mgalquor.store or call us at +1 (310) 856-1720.
- Provide Order Details: Include your order number, the items you wish to return, and the reason for the refund request.
- Return Shipping: You may be responsible for paying the return shipping costs. Shipping costs are non-refundable.
3. Refund Processing
Once we receive your return request, we will inspect the returned item(s) and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Exceptions
Some items may be non-refundable. This includes, but is not limited to:
- Opened or used products
- Gift cards
5. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.
Contact Us
If you have any questions regarding our refund policy, please feel free to reach out to us:
- Email: info@mgalquor.store
- Phone: +1 (310) 856-1720
- Address: 471 N Effie St., Fresno, CA 93701, United States
Thank you for shopping with MGA Liquor!